Yes. CheckBack's statistics show some merchants' recovery rates increase as much as 50%, resulting in an overall recovery rateof 70% to80% for NSF checks.
DO I NEED TO NOTIFY MY CUSTOMER?
Yes. You'll notify your customers at the point of sale that your business electronically recovers returned checks and recovery fees.
DO I NEED ANY SPECIAL EQUIPMENT?
No. The CheckBack RCK programrequires no special equipment.
IS RCK LEGAL?
Yes. CheckBack RCK is in compliance with all applicable Banking Rules and NACHA Operating Rules.
WILL MY CUSTOMERS LIKE RCK?
Yes. Good customers are pleased to help your business solve a problem—bad checks. Those writing bad checks experience a friendlier, more convenient collection method, and will receive notification of the debits on their monthly bank statements.
ARE WE NOTIFIED OF RETURN ITEMS?
Yes. CheckBack provides activity reports identifying returned checks received and recovered checks when there is activity.
WHAT RETURNED ITEMS MAY BE RECOVERED WITH RCK?
Checks eligible for representment include:
Checks returned by your bank stamped "NSF," Non Sufficient Funds," or "Uncollected Funds"
Personal checks less than $2,500
Checks written less than 180 days before representment
WHAT CHECKS ARE NOT ELIGIBLE FOR RCK?
Checks not eligible for representment include:
Items return for reasons otherthan "NSF" or "Uncollected Funds"
Checks written on most business accounts
Third party items
Checks not payable in U.S. currency
Postal Service money orders
Federal or state government checks
Items already represented twice
WHAT HAPPENS IF FUNDS ARE NOT AVAILABLE?
If funds are not available on the first representment, CheckBack attempts a second representment when funds are available. If the second representment is unsuccessful, CheckBack processes the check in accordance with your instructions, either returning it to you or forwarding it to a third party for collection.
WHAT DOES CHECKBACK COST ME?
CheckBack is a free service with a one-time registration fee of $99.95 (ITI Account Activation Fee of $19.95 and a CheckBack Service Registration Fee of $80). After that, you will receive 100% of the face value of recovered NSF checks.
